We do not accept returns for refunds. Exchange only within 10 days from when shipment is received. All exchanges are dependent on existing stock. All sale items are final. Items must be in their original form (not worn, altered, washed). We reserve the right to refuse an exchange if the items show any signs of wear, alterations, misuse or damage. Merchandise must have all original tags/labels attached. Only items purchased at Brokentier.com can be returned.
Customers are financially responsible for shipping the item back to Brokentier for the exchange, as well as for shipping the exchanged item back out. Brokentier will not be held accountable for any lost packages. Any item(s) purchased at a normal price before the start of a sale may not be exchanged for items at sale price. We will not issue a credit for the difference in price on items purchased before the start of sale.